CAR WEB dealership customer reviews

Jenny 3.14159 31 Jul 2020

Easiest car buying experience EVER!!! We knew what car we were looking for and the price we wanted to pay, but were skeptical of how this could work in the Covid-19 mess. We texted the website when they were closed but got a text back within a couple of hours. We asked a few questions about the c...ar and about how we could do the exchange in a safe way. We talked with Farshad about the car and then AJ about the financing and they were both low-pressure, informative and easy-to-talk-to. We filled out most the paperwork on-line and got a great interest rate. We pulled up, test drove the car and was out of building in less than 1/2 hour! Everyone had masks on and hand sanitizer all over the place. The car was immaculate and was even better than what we were picturing. Thank you!!! We are extremely happy customers!! Show more

5 rate

CAL 11 Jul 2020

Highly recommend Car Web. I was always skeptical of independent used car dealers – Car Web changed my mind. Brought my daughter (first time car buyer) to Car Web in Stafford and could not have been happier with our experience. No pressure sales staff, finance manager is outstanding and the pric...es of the cars we looked at were in range with KBB. They do a very nice job filling their smallish lot with a nice selection of vehicles – luxury, economy, and everything in between. I would not hesitate to purchase another vehicle from them. Show more

5 rate

RWilliams/Sami 08 Jul 2020

My testimony is too lengthy to include here, I will just get to the bottom line. AJ (in finance) Karim (in sales) and Mr. Fashad (owner) restored my faith in humanity. We (my daughter and I) made some mistakes as a consumer purchasing a 2013 Nissan Altima from CarWeb. The deal collapsed and the t...hree men mentioned above made sure we didn't walk away empty handed. With patience and prayer my daughter is now driving a 2017 NISSAN ALTIMA!!! I am grateful for the entire staff at CarWeb. Today is my own anniversary of purchasing a 2017 Toyota Corolla that operates perfectly. CarWeb is the place to go. Prices are reasonable and the cars are reliable. If anything goes wrong during the process, the staff works feverishly to make it right and fair for everyone involved! Show more

5 rate

Joe Caliri 07 Jul 2020

Farshad was a tremendous help and showed me several options. The cars are all in fantastic shape and he seemed to have one of everything I was interested in. It's a clean place, very professional. I haven't made my decision on a car yet, but I thought I'd share this because I appreciated his serv...ice. I will update if I buy something, on that part of the experience, if so. Show more

5 rate

Paula 29 Jun 2020

Diane was the best, she was very prompt responding to my initial inquiry. She assisted all the way to the end!! Ask for Diane! Great price and very helpful staff.

5 rate

Rachel Carter 25 Jun 2020

This by far is the easiest, most honest dealership I have ever dealt with. From sales to finance they treat you like family. They make dreams come true. We bought our 2018 challenger from them when we thought we couldn't find the ONE. They made it happen. I will return there when I am in the market ...for a good used car. Show more

5 rate

Erin Finney 16 Jun 2020

I had a wonderful experience with CarWeb in Stafford, VA and highly recommend this family-owned company! They truly make you feel like family the minute you walk in the door! Everyone was so kind and welcoming despite the current pandemic! The establishment was very sanitary and the necessary pr...ecautions were taken to ensure customer safety! Diana was so friendly and helpful with setting up our test drive and AJ truly made the magic happen allowing me to drive away in the car of my dreams!!! Erin F. Show more

5 rate

Erin Finney 16 Jun 2020

I had a wonderful experience with CarWeb in Stafford, VA and highly recommend this family-owned company! They truly make you feel like family the minute you walk in the door! Everyone was so kind and welcoming despite the current pandemic! The establishment was very sanitary and the necessary pr...ecautions were taken to ensure customer safety! Diana was so friendly and helpful with setting up our test drive and AJ truly made the magic happen allowing me to drive away in the car of my dreams!!! Erin F. Show more

5 rate

Wendy Shaw 10 Jun 2020

This was the best car buying experience I've ever had. From start to finish this dealership is top notch. They are absolutely true to their word. I contacted the dealership after seeing a vehicle on cars.com. Diana responded almost immediately ready to answer any questions I had. I was very int...erested in the vehicle, but I live 2 hours from the dealership, and I knew it would be a few days before I could make the trip up there to see it. Their policy is to take a deposit to hold the vehicle for you, and once they received my deposit they took the vehicle off of the market. Even when someone called and offered them more money, they said "no, thanks for the offer, but we've committed the vehicle to someone else". They kept their word to me, amazing! Once I got to the dealership, the vehicle was exactly as promised, Farshad treated me like family, and financing with Majid was a breeze. I also have to give a shout out to Dan, the Service Manager, who helped with the delivery of the vehicle, he was great! I truly do feel like part of the Car Web Inc family, and would recommend them to anyone looking for a vehicle. Show more

5 rate

Lindsay S 03 Jun 2020

Quick and easy car buying experience. Fred offered a fair price for my trade in. Majid got me in and out of finance within 15 min. I think I spent less than 1 hour in the dealer total which is crazy with how long it usually takes these days even with bringing my own financing. Everyone in the office... was friendly and easy to work with. I would go back if I ever needed another vehicle! Show more

4 rate

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